Shipping & Returns

 

Shipping Information

La Qasbah:

All orders dispatched within 2-3 working days, and arrival time depends on the destination country. We operate out of London, England. Additional charges will be added on orders of higher quantity.

By Karsen & Daniyah Baby:

All orders placed before 25 June 2019 to be shipped within 1-2 weeks. All orders placed after 25 June 2019 to be shipped within 3-4 weeks.

United Kingdom — £3
Central Europe — £5
Rest of World – £8

 

Easy Returns & Exchanges

You have 30 (change this) calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it and in it’s original packaging. For refunds, once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Please contact us for any returns or exchanges, so we can provide you with the necessary postage information.